Terms of Service of MyDiary AI

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and RemoteKaro LLC ("Company," "we," "us," or "our") regarding your use of the MyDiaryAI mobile application and related services (collectively, the "Service").

By downloading, installing, accessing, or using MyDiaryAI, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

2. Description of Service

MyDiaryAI is a voice journaling application that provides:

• Voice Recording: Secure recording and storage of personal audio journals
• AI Transcription: Conversion of voice recordings to text using advanced speech-to-text technology
• Content Enhancement: AI-powered cleaning, organization, and insight generation from your journal content
• Cloud Synchronization: Optional backup and synchronization across multiple devices
• Analytics and Insights: Personal journaling statistics and progress tracking
• Export Features: Multiple formats for sharing and backing up your journal data

Service Availability

The Service is provided on an "as available" basis. We strive for continuous availability but do not guarantee uninterrupted access. Scheduled maintenance, updates, or technical issues may temporarily affect service availability.

3. Eligibility and Account

Age Requirements

You must be at least 16 years old to use MyDiaryAI. If you are under 18, you represent that you have parental or guardian consent to use the Service.

Account Creation

To use certain features of the Service, you must create an account using:

• Google Sign-In

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access or security breaches
• Ensuring your account information remains accurate and up-to-date

Account Verification

We may require additional verification for account security purposes. You agree to provide accurate information and cooperate with verification processes.

4. Acceptable Use

Permitted Uses

You may use MyDiaryAI for personal journaling, self-reflection, and related lawful purposes consistent with the Service's intended functionality.

Prohibited Activities

You agree NOT to:

• Illegal Activities: Use the Service for any illegal purpose or in violation of applicable laws
• Harmful Content: Record, store, or transmit content that is:
  • Threatening, abusive, or harassing toward others
  • Defamatory, libelous, or invasive of privacy
  • Containing hate speech or discriminatory content
  • Promoting violence or illegal activities
• Technical Violations:
  • Reverse engineer, decompile, or disassemble the application
  • Attempt to circumvent security measures or access controls
  • Interfere with or disrupt the Service or servers
  • Use automated tools to access the Service without permission
• Commercial Misuse:
  • Use the Service for commercial purposes without authorization
  • Resell, redistribute, or sublicense access to the Service
  • Extract data for commercial use or competitive analysis

Reporting Violations

If you become aware of any violations of these Terms, please report them to remotekarollc@gmail.com.

5. Content and Intellectual Property

Your Content Ownership

You retain all ownership rights to your personal content, including:

• Voice recordings and audio files
• Transcripts and text content
• Personal notes and journal entries
• Any other content you create or upload

License to Use Your Content

To provide the Service, you grant us a limited, non-exclusive, royalty-free license to:

• Store and process your content on our cloud servers
• Transmit your content to authorized AI processing services
• Create transcriptions and AI-generated insights
• Enable synchronization across your devices
• Facilitate data export and sharing features you initiate

Our Intellectual Property

The Service and its original content, features, and functionality are owned by RemoteKaro LLC and are protected by international copyright, trademark, and other intellectual property laws.

This includes but is not limited to:

• Software code and application design
• User interface and user experience elements
• Trademarks, logos, and branding materials
• AI algorithms and processing methodologies
• Documentation and help materials

Third-Party Content

The Service may include content from third parties. Such content remains the property of its respective owners and is used under appropriate licenses.

Copyright Infringement

We respect intellectual property rights. If you believe any content in the Service infringes your copyright, please contact us at legal@mydiaryai.com.

6. AI Processing and Third-Party Services

AI Processing Disclosure

MyDiaryAI uses artificial intelligence services to enhance your journaling experience:

• Speech-to-Text: Converting your voice recordings to text transcripts
• Content Cleaning: Improving transcript readability and organization
• Insight Generation: Creating personalized prompts and observations
• Trend Analysis: Identifying patterns in your journaling habits

AI Partner Commitments

AI Limitations and Disclaimers

Please understand that AI-generated content:

• May contain inaccuracies or misinterpretations
• Should not be considered professional advice
• Reflects technological limitations of current AI systems
• May occasionally produce unexpected or irrelevant results

Third-Party Services

The Service integrates with various third-party providers:

• Supabase: Cloud database and storage services
• Google Services: Authentication and app distribution
• Payment Processors: RevenueCat, Stripe (for subscription billing)
• Firebase Crashlytics: Anonymous usage analytics

Each third-party service is governed by its own terms and privacy policies. We carefully select partners who meet our privacy and security standards.

7. Subscription and Billing

Service Tiers

MyDiaryAI offers multiple service tiers:

• 7-Days Trial: Full feature access, priority support, advanced export option for 7-days only
• Pro Tier: Full feature access, priority support, advanced export options

Subscription Terms

Paid subscriptions are subject to the following terms:

• Billing Cycles: Monthly or annual billing as selected
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Price Changes: We may adjust pricing with 30 days advance notice
• Payment Methods: Processed through secure third-party providers

Cancellation and Refunds

• Cancellation: You may cancel your subscription at any time through your account settings
• Immediate Effect: Cancellation takes effect at the end of the current billing period
• Refund Policy: Refunds are generally not provided for partial periods, except as required by law
• Dispute Resolution: Contact remotekarollc@gmail.com for billing disputes

Free Trial

Free trials may be offered for premium features:

• Trial duration and terms will be clearly disclosed
• Trials may require payment method verification
• Automatic conversion to paid subscription unless cancelled before trial expiration
• One trial per user account

8. Privacy and Data Protection

Privacy Policy Integration

Your privacy is paramount to us. Our comprehensive Privacy Policy details how we collect, use, protect, and share your information. The Privacy Policy is incorporated into these Terms by reference.

Data Security Commitment

We implement industry-standard security measures to protect your personal information:

• Encryption: AES-256 encryption for data at rest, TLS 1.3 for data in transit
• Regular Audits: Ongoing security assessments and vulnerability testing
• Incident Response: Comprehensive procedures for handling security breaches

Data Portability

You have the right to:

• Export your journal data in zip format
• Request copies of all personal data we hold
• Delete your account and associated data

International Data Transfers

We may transfer your data internationally to provide our services, always with appropriate safeguards including:

• Standard Contractual Clauses for international transfers
• Adequacy decisions for transfers to approved countries
• Additional technical and organizational protection measures

Data Retention

We retain your data only as long as necessary to provide the Service or as required by law. Upon account deletion, we will remove your personal data within 30 days, except where retention is legally required.

9. Disclaimers and Limitations

Service Disclaimers

We specifically disclaim warranties regarding:

• Continuous, uninterrupted, or error-free operation
• Accuracy or reliability of AI-generated content
• Compatibility with all devices or operating systems
• Security from unauthorized access or data breaches
• Achievement of any particular results or outcomes

AI and Technology Limitations

You acknowledge that:

• AI transcription and analysis may contain errors or inaccuracies
• Technology limitations may affect service quality
• Third-party services may experience outages or interruptions
• Software updates may temporarily affect functionality

Limitation of Liability

To the maximum extent permitted by law:

• No Consequential Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Damage Cap: Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim
• Data Loss: We are not liable for any data loss, though we maintain regular backups as a best practice
• Third-Party Actions: We are not responsible for the actions of third-party service providers

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, terrorism, government actions, or internet service interruptions.

User Responsibility

You are solely responsible for:

• The content you record and store in the Service
• Maintaining appropriate backups of important data
• Ensuring your use complies with applicable laws
• Any consequences arising from sharing your journal content

10. Termination

Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in the app settings
• Contacting our support team at remotekarollc@gmail.com
• Following the cancellation process for paid subscriptions

Termination by Us

We may suspend or terminate your account if:

• You violate these Terms or our Privacy Policy
• Your use of the Service is deemed harmful to other users or our systems
• You engage in fraudulent or illegal activities
• Payment for subscription services fails and remains unresolved
• We are required to do so by law or court order

Termination Process

Before terminating your account for violations, we will typically:

• Provide notice of the violation and opportunity to cure (where appropriate)
• Allow reasonable time for you to export your data
• Explain the reason for termination

However, we reserve the right to immediately suspend or terminate accounts for serious violations or security concerns.

Effects of Termination

Upon termination:

• Service Access: Your access to the Service will be immediately revoked
• Data Deletion: Your personal data will be deleted within 30 days unless legally required to retain
• Subscription Billing: Subscription charges will cease (no refunds for partial periods unless required by law)
• Survival: Sections regarding intellectual property, disclaimers, and dispute resolution survive termination

Data Recovery

After account termination, we cannot guarantee the ability to recover your data. We strongly recommend exporting your journal data before terminating your account.

11. Modifications to Service and Terms

Service Modifications

We reserve the right to modify, update, or discontinue the Service (or any part thereof) at any time, with or without notice. We may:

• Add new features or functionality
• Remove or modify existing features
• Update AI processing capabilities
• Change technical requirements
• Discontinue the Service entirely (with reasonable notice)

Terms Modifications

We may update these Terms from time to time to reflect:

• Changes in our services or business practices
• Legal or regulatory requirements
• Enhanced user protections
• Industry best practices

Notification of Changes

For significant changes, we will provide notice through:

• In-App Notifications: Prominent notices within the application
• Email Notifications: Sent to your registered email address
• Website Updates: Posted on our website with version history
• App Store Updates: Described in app update notes

Acceptance of Changes

Your continued use of the Service after any modifications constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and may terminate your account.

Version Control

We maintain version history of our Terms. You can request previous versions by contacting remotekarollc@gmail.com.

12. Governing Law and Disputes

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

Dispute Resolution

We encourage resolving disputes through direct communication. For any disputes:

Initial Contact

Please first contact us at remotekarollc@gmail.com to attempt resolution through good faith negotiations.

Mediation

If direct negotiation fails, we agree to participate in mediation through a mutually agreed mediator before pursuing litigation.

Jurisdiction

Any legal action arising from these Terms shall be brought exclusively in the courts of [Jurisdiction], and you consent to the jurisdiction of such courts.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Time Limitation

Any claim or cause of action arising from these Terms or your use of the Service must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact Information

14. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RemoteKaro LLC regarding the Service and supersede all prior agreements and understandings.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

Independent Contractors

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and RemoteKaro Technologies.

Third-Party Beneficiaries

These Terms are for the sole benefit of you and RemoteKaro Technologies and do not create any third-party beneficiary rights.

Language

These Terms are drafted in English. Any translations are provided for convenience only, and the English version shall prevail in case of conflicts.

Electronic Communications

You consent to receive communications from us electronically, including through email and in-app notifications. Electronic communications satisfy any legal requirement that communications be in writing.

Headings

The headings in these Terms are for convenience only and do not affect their interpretation.

Compliance with Laws

You agree to comply with all applicable laws and regulations in your use of the Service, including but not limited to data protection, privacy, and export control laws.